Customer Experience Agent Jobs in Dubai | Maersk Careers UAE

Maersk is looking to hire staff urgently. See complete job details including job description, responsibilities, salary & requirements. Eligible candidates are encouraged to apply. Submit your job application now for Customer Experience Agent Jobs in Dubai | Maersk Careers UAE


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Title: Customer Experience Agent
Job Type: Full Time
Location: Dubai, UAE

Job Responsibilities:

A- Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
B- Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
C- Coordinate with the commercial organization on customer commitments and forecasts
D- Advise Maersk management on potential service failures and trends
E- Drive continuous improvement to satisfy customers and ensure we do things better and smarter

Job Requirements:

A- Preferably with a background as freight forwarder and/or logistics supply chain role.
B- Have previous customer experience from a customer-facing role
C- Like spotting ways to optimize existing processes
D- Speak and write English effortlessly
E- Proficiency in Arabic language is a plus


About Company (Maersk Careers)

A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.

Official Website Link: https://www.maersk.com/


Job Summary (Maersk Careers)

Job TitleCustomer Experience Agent Jobs in Dubai | Maersk Careers UAE
Hiring OrganizationMaersk
Job LocationDubai, UAE
Date PostedDec-31-2022
Employment TypeFull Time
Last Date to ApplyJan-11-2023

How to Apply for Maersk Jobs?

Click the below apply link to start our job application-Customer Experience Agent Jobs in Dubai | Maersk Careers UAE


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