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Guest Service Agent Jobs in Dubai – IHG Hotels UAE

IHG Hotels is looking to hire staff urgently. See complete job details including job description, responsibilities, salary & requirements. Eligible candidates are encouraged to apply. Submit your job application now for Guest Service Agent Jobs in Dubai – IHG Hotels UAE

Get the Latest IHG Hotels jobs updates & Apply Online now to get hired. Hiring for following vacant position.

Title: Guest Service Agent
Job Type: Full Time
Location: Dubai, UAE

Job Responsibilities:

A- Perform tasks as directed by the Manager in pursuit of the achievement of business goals.
B- Answer all calls within 3 rings, using the guest surname at least three times throughout conversation.
C- Input all guest, Engineering, Housekeeping, etc. requests promptly and accurately into the QEMS rapid response system.
D- Monitor all calls that are on queue and answers appropriately.
E- Co-ordinate and assigns by dispatching work orders to the appropriate department and staff and ensure the assigned work orders are completed in accepted standard time and by priority.
F- Notify guests or internal staff of any delays in performing work orders in accepted standard time and calls back guests to ensure guest satisfaction within accepted time frame. 

About Company (IHG Hotels Careers)

InterContinental Hotels Group, marketed as IHG Hotels & Resorts, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.

Official Website Link:

Job Summary (IHG Hotels Careers)

Job TitleGuest Service Agent Jobs in Dubai – IHG Hotels UAE
Hiring OrganizationIHG Hotels
Job LocationDubai, UAE
Date PostedDec-25-2022
Employment TypeFull Time
Last Date to ApplyJan-05-2023

How to Apply for IHG Hotels Jobs?

Click the below apply link to start our job application-Guest Service Agent Jobs in Dubai – IHG Hotels UAE

Please Note:
1- Only shortlisted candidates will be invited to appear for the test/interview.
2- Incomplete applications/applications received after the due date will not be considered.
3- Candidates should bring original documents at the time of the interview.

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*This Job was originally posted on IHG Hotels Jobs website.

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