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Home » Call Center Agent Job in Dubai UAE | Air Arabia Careers Mar 2022

Call Center Agent Job in Dubai UAE | Air Arabia Careers Mar 2022

Air Arabia is Looking to Hire Following Staff – Call Center Agent Job in Dubai UAE | Air Arabia Careers Mar 2022

About Air Arabia

Air Arabia is an Emirati low-cost airline with its head office in the A1 Building Sharjah Freight Center, Sharjah International Airport

Get latest jobs update from Air Arabia & apply online now. Here is the open announced vacancy.

About Role

1- Call Center Agent
Full Time
Dubai,UAE

Responsibilities

  • Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
  • Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.
  • As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
  • Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
  • Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.

Requirements

  • High School/Diploma or equivalent.
  • Good in English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).
  • No previous experience is required for this role; any experience would be treated as an advantage.
  • Capability of understanding market trends and channeling them leading to effective customer care solutions
  • Ability to work for long hours and under pressure.
Job TitleCall Center Agent Job in Dubai UAE | Air Arabia Careers Mar 2022
Hiring OrganizationAir Arabia
Company’s Website
Jobs LocationDubai,UAE
Date PostedMar/08/2022
Employment TypeFull Time
Valid UntilMar/18/2022
Job Details

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