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Home » Call Center Agent Job in Dubai UAE | IDP Education Jobs 2022

Call Center Agent Job in Dubai UAE | IDP Education Jobs 2022

About IDP Education

IDP Education Limited is an international education organisation offering student placement in Australia, New Zealand, USA, UK, Republic of Ireland and Canada. IDP has more than 100 offices in 31 countries and 550 counsellors. IDP Education is Looking to Hire Following Staff – Call Center Agent Job in Dubai UAE | IDP Education Jobs 2022,

Get latest jobs update from IDP Education & apply online now. Here is the open announced vacancy.

About Role

1- Call Center Agent
Full Time
Dubai, UAE

Responsibilities

  • Ensure all test candidates receive exemplary customer experience at every contact point before, during and after sitting the IELTS test.
  • Provide clear, comprehensive advice to general enquirers and ensure that more complex enquires are forwarded to the correct person for a response.
  • Assist the Test Centre Administrator / Manager in adhering to PSN policy and procedure of all Examiner Trainers and Examiners. 
  • Assist with the development and implementation of IELTS policies. 
  • Work in a professional manner with stakeholders and in accordance with organisational values. 

Requirements

  • Strong communication skills / local language (verbal and written) is essential 
  • Minimum 1 year’ sales or customer service experience 
  • Experience in managing enquiries from online chat and social media platforms 
  • Excellent listening skills to actively listen to customers and interpret their needs 
  • Experience in an online environment is highly desirable 
Job TitleCall Center Agent Job in Dubai UAE | IDP Education Jobs 2022
Hiring OrganizationIDP Education
Jobs LocationDubai, UAE
Date PostedApr/25/2022
Employment TypeFull Time
Valid UntilApr/30/2022
Job Details

How to Apply for Call Center Agent Job at IDP Education? Click the below apply link to get started. Official Site link

Location:Dubai, United Arab Emirates

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