Air Arabia is Looking to Hire Following Staff – Call Center Agent Job in Sharjah 2022 | Air Arabia Careers
About Air Arabia
Get latest jobs update from Air Arabia & apply online now. Here is the announced open vacancy.
1- Call Center Agent
The Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.
- No previous experience is required for this role; any experience would be treated as an advantage.
- High School/Diploma or equivalent.
- Good in English & Arabic Languages.
- Capable of using technology systems and tools such as Microsoft Office.
- Capability of understanding market trends and channeling them leading to effective customer care solutions.Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
- Capable of understanding customers’ problems and direct them in the right channel.
- Ability to work for long hours and under pressure.
- Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
- Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
|Job Title||Call Center Agent Job in Sharjah 2022 | Air Arabia Careers|
|Hiring Organization||Air Arabia|
|Jobs Location||Sharjah, AE|
|Employment Type||Full Time|
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