Air Arabia is Looking to Hire Following Staff – Call Center Agent Job in Sharjah 2022 | Air Arabia Careers
About Air Arabia
Air Arabia is an Emirati low-cost airline with its head office in the A1 Building Sharjah Freight Center, Sharjah International Airport.
Get latest jobs update from Air Arabia & apply online now. Here is the announced open vacancy.
About Role
1- Call Center Agent
Full Time
Sharjah, AE
Job Description
The Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.
Requirements
- No previous experience is required for this role; any experience would be treated as an advantage.
- High School/Diploma or equivalent.
- Good in English & Arabic Languages.
- Capable of using technology systems and tools such as Microsoft Office.
- Capability of understanding market trends and channeling them leading to effective customer care solutions.Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
- Capable of understanding customers’ problems and direct them in the right channel.
- Ability to work for long hours and under pressure.
- Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
- Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
| Job Title | Call Center Agent Job in Sharjah 2022 | Air Arabia Careers |
| Hiring Organization | Air Arabia |
| Company’s Website | airarabia.com |
| Jobs Location | Sharjah, AE |
| Date Posted | Feb/18/2022 |
| Employment Type | Full Time |
| Valid Until | Feb/28/2022 |
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