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Call Center Officer Job | Latest Canadian University Dubai Jobs UAE

Canadian University Dubai is Looking to Hire Following Staff – Call Center Officer Job | Latest Canadian University Dubai Jobs UAE

About Canadian University Dubai

The Canadian University Dubai, popularly known as CUD, is a private university in Dubai, United Arab Emirates, founded in 2006. The Canadian University Dubai offers education based on the Canadian curriculum. The university has recently opened a new state of the art campus located in the heart of Dubai, in City Walk

Get latest jobs update from Canadian University Dubai & apply online now. Here is the open announced vacancy.

About Role

1- Call Center Officer
Full Time
Dubai, UAE

Responsibilities

  • Supervise the call center and manage the administration, communicating, and coordinating with internal departments.
  • Strong communication, both written and verbal.
  • Assist in the formulation of targets for individuals and teams
  • Hire and onboard new employees
  • Answer questions from staff and provide guidance and feedback
  • Anticipate escalation and take over calls when needed
  • Devise ways to optimize procedures and keep staff motivated
  • Measure performance with key metrics such as call abandonment, calls waiting etc.
  • Ensure adherence to policies for attendance, established procedures etc.
  • Keep management informed on issues and problems

Requirements

  • A related university undergraduate degree or a
  • A minimum of three years working experience,
  • English is a requirement; Arabic is an asset.
Job TitleCall Center Officer Job | Latest Canadian University Dubai Jobs UAE
Hiring OrganizationCanadian University Dubai
Jobs LocationDubai, UAE
Date PostedMar/22/2022
Employment TypeFull Time
Valid UntilMar/31/2022
Job Details

Get Latest Canadian University Dubai Job Advertisement Updates. Click the below link to start your job application/see the job advertisement

Call Center Officer Job | Latest Canadian University Dubai Jobs UAE

Location:Dubai, United Arab Emirates

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