Call Center Officer Job | Latest Canadian University Dubai Jobs UAE

Canadian University Dubai is Looking to Hire Following Staff – Call Center Officer Job | Latest Canadian University Dubai Jobs UAE

About Canadian University Dubai

The Canadian University Dubai, popularly known as CUD, is a private university in Dubai, United Arab Emirates, founded in 2006. The Canadian University Dubai offers education based on the Canadian curriculum. The university has recently opened a new state of the art campus located in the heart of Dubai, in City Walk

Get latest jobs update from Canadian University Dubai & apply online now. Here is the open announced vacancy.

About Role

1- Call Center Officer
Full Time
Dubai, UAE

Responsibilities

• Supervise the call center and manage the administration, communicating, and coordinating with internal departments.
• Strong communication, both written and verbal.
• Assist in the formulation of targets for individuals and teams
• Hire and onboard new employees
• Answer questions from staff and provide guidance and feedback
• Anticipate escalation and take over calls when needed
• Devise ways to optimize procedures and keep staff motivated
• Measure performance with key metrics such as call abandonment, calls waiting etc.
• Ensure adherence to policies for attendance, established procedures etc.
• Keep management informed on issues and problems

Requirements

• A related university undergraduate degree or a
• A minimum of three years working experience,
• English is a requirement; Arabic is an asset.

Job Title	Call Center Officer Job | Latest Canadian University Dubai Jobs UAE
Hiring Organization	Canadian University Dubai
Jobs Location	Dubai, UAE
Date Posted	Mar/22/2022
Employment Type	Full Time
Valid Until	Mar/31/2022

Get Latest Canadian University Dubai Job Advertisement Updates. Click the below link to start your job application/see the job advertisement

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