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Job Summary (Carrefour Careers)
|Job Title||Carrefour Jobs in UAE 2022 | Hiring Customer Service Officer|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
|Last Date to Apply||Jul-26-2022|
About Company (Carrefour Careers)
Carrefour is a French multinational retail and wholesaling corporation headquartered in Massy, France. The eighth-largest retailer in the world by revenue, it operates a chain of hypermarkets, groceries stores and convenience stores, which as of January 2021, comprises its 12,225 stores in over 30 countries….Carrefour Jobs in UAE 2022 | Hiring Customer Service Officer
Get the Latest Carrefour job updates & Apply Online now to get hired. Hiring for following vacant position.
1- Customer Service Officer
A- Maintain a thorough knowledge of the assigned SMBU operating assets (shopping centre’s) vis-a-vis amenities/facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures.
B- Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines / procedures in order to serve the customers with quality services.
C- Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company’s established grooming / professional attire standards to promote MAFP’s image.
D- Assist the visitors / customers at the Information Desk / Booths by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other Shopping Centre specific duties as assigned. Ensure to maintain a positive, polite and professional attitude all the times for serving each customer in order to create a memorable customer experience.
E- Responsible for efficient handling of all routine /minor customer complaints / enquiries (both on the phone and in person) on a daily basis. Ensure that all customer complaints / queries are being handled with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures.
A- Bachelor’s degree in Business Administration / Marketing / Communications / PR or equivalent.
B- Minimum 4 – 6 years’ progressive experience in Customer Service field preferably in a reputed Retail / Hospitality / Event Management companies in GCC.
How to Apply for Carrefour Jobs?
Click the below apply link to start our job application
1- Only shortlisted candidates will be invited to appear for the test/interview.
2- Incomplete applications/applications received after the due date will not be considered.
3- Candidates should bring original documents at the time of the interview.
إذا كنت تواجه أي صعوبة في التقديم ، فاكتب المعلومات التي تريد الحصول عليها في التعليقات. وستحصل على الإجابة في بريدك الإلكتروني / تعليقك
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