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Home » Customer Service Executive Job in Dubai | Aramex Careers Mar 2022

Customer Service Executive Job in Dubai | Aramex Careers Mar 2022

Aramex is Looking to Hire Following Staff – Customer Service Executive Job in Dubai | Aramex Careers Mar 2022

About Aramex

Aramex is an Emirati multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates. The company was founded by Fadi Ghandour and Bill Kingson in 1982 in Amman, Jordan. It is the first Arab-based company to be listed on the NASDAQ stock exchange.

Get latest jobs update from Aramex & apply online now. Here is the open announced vacancy.

About Role

1- Customer Service Executive
Full Time
Dubai, United Arab Emirates

Responsibilities

  • Focal point for customer’s express and ecommerce shipping requests
  • Assist customers on status of their shipment, outstanding shipments or tracking.
  • Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution 
  • Responsible for all KPIs and SLAs agreed with allocated customers 

Requirements

  • 3-5 years’ experience in the Express or Ecommerce industry 
  • 2-5 years’ experience of Customer Service preferably handling key business clients 
  • Good Express product knowledge 
  • Working knowledge of transportation management systems (TMS) 
  • Ability to handle challenging situation in a composed manner 
  • Excellent English Verbal & Written skills
Job TitleCustomer Service Executive Job in Dubai | Aramex Careers Mar 2022
Hiring OrganizationAramex
Company’s Website
Jobs LocationDubai, United Arab Emirates
Date PostedMar/06/2022
Employment TypeFull Time
Valid UntilMar/16/2022
Job Details

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