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Home » Customer Service Rep Job in Abu Dhabi | Latest FAB Jobs 2022

Customer Service Rep Job in Abu Dhabi | Latest FAB Jobs 2022

FAB is Looking to Hire Following Staff – Customer Service Rep Job in Abu Dhabi | Latest FAB Jobs 2022

About FAB

FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.

Get latest jobs update from FAB & apply online now. Here is the open announced vacancy.

About Role

1- Customer Service Rep
Full Time
Abu Dhabhi, United Arab Emirates

Responsibilities

  • Provide excellent customer service by attending to incoming calls within the quality guidelines
  • Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores 2
  • Maintains customer records by updating customer history through service requests/complaints and Notes
  • Ensure the business meets its obligations under the Bank’s Policies and Standards and under local laws/regulations

Requirements

  • High School Minimum
  • 0 – 2 years relevant experience in banking sector Knowledge, Skills, and Attributes:
  • Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills
  • Excellent communication skill in English & Arabic
Job TitleCustomer Service Rep Job in Abu Dhabi | Latest FAB Jobs 2022
Hiring OrganizationFAB
Company’s Website
Jobs LocationAbu Dhabhi, United Arab Emirates
Date PostedMar/07/2022
Employment TypeFull Time
Valid UntilMar/17/2022
Job Details

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