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Home » Customer Service Specialist Job in Dubai 2023 – Aramex Careers

Customer Service Specialist Job in Dubai 2023 – Aramex Careers

  • Full Time
  • Dubai
  • 6000 AED / Month

Website Aramex


Aramex is looking to hire staff in Dubai, UAE. Submit your CV now for Customer Service Specialist Job in Dubai 2023 – Aramex Careers. Get the latest UAE jobs updates & apply online now

1- Customer Service Specialist
Full Time
Dubai, United Arab Emirates

Responsibilities:

  • Focal point for customer’s shipping requests for land, sea and air freight in the industrial segment. Coordinate with the internal operations on all shipping request.
  • Provide freight solutions to customers for land, sea and air freight. 
  • Assist customers on status of their shipment, outstanding shipments or tracking.
  • Manage end to end shipment life cycle liaising with all internal and external stakeholders.
  • Responsible for all KPIs and SLAs agreed with allocated customers.


Requirements:

  • 3-5 years’ experience in the Freight industry.
  • 2-5 years’ experience of Customer Service preferably handling key business clients.
  • Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics or Engineering

About Company (Aramex Careers)

Aramex is an Emirati multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates. The company was founded by Fadi Ghandour and Bill Kingson in 1982 in Amman, Jordan. It is the first Arab-based company to be listed on the NASDAQ stock exchange.

Official Aramex site

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Disclaimer: *This Job was originally posted on Aramex UAE website.

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To apply for this job please visit careers.aramex.com.