Customer Service Supervisor Jobs in Dubai | CMA CGM Careers

CMA CGM is looking to hire staff urgently. Submit your job application now

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Job Summary (CMA CGM Careers)

Job Title	Customer Service Supervisor Jobs in Dubai | CMA CGM Careers
Hiring Organization	CMA CGM
Job Location	Dubai, UAE
Date Posted	Sep-05-2022
Employment Type	Full Time
Last Date to Apply	Sep-15-2022

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About Company (CMA CGM Careers)

CMA CGM S.A. is a French container transportation and shipping company. It is the world’s 3rd largest container shipping company, using 257 shipping routes between 420 ports in 160 countries………Customer Service Supervisor Jobs in Dubai | CMA CGM Careers

Get the Latest CMA CGM updates & Apply Online now to get hired. Hiring for following vacant position.

1- Customer Service Supervisor
Full Time
Dubai, UAE

Job Responsibilities:

1- Reinforce the VIP desk for every challenge in pursuit of best customer experience for all IFFs, GA and local VIPs.
2- Ensure efficient coordination with GBS and Customers effectively.
3- Be the focal point for CS issues and ensure prioritized resolution of the same by the VIP desk.
4- Ensure transhipment followup for priority connections for all VIP customers by the VIP desk.
5- Monitor KPIs and ensure TATs achieved for all functions related to VIP customers.
6- Organize team meeting with members of the VIP desk to discuss issues, seek new ideas and find solutions.

Job Requirements:

1- Master or bachelor’s degree.
2- Experience leading strong Customer Service  team with a minimum of three (3) or more years in similar positions.
3- Ability to set operational plans with short-term impact by maintaining standards that lead to high performance and execution.
4- Ability to exchange and adapt skills when working together across boundaries
5- Strong customer centricity
6- Excellent communication skills and interpersonal skills
7- MS Office tools, data analytics and reporting

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How to Apply for CMA CGM Jobs?

Click the below apply link to start our job application

Please Note:
1- Only shortlisted candidates will be invited to appear for the test/interview.
2- Incomplete applications/applications received after the due date will not be considered.
3- Candidates should bring original documents at the time of the interview.

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