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Customer Services Jobs in Dubai | Udrive Careers UAE

Udrive is looking to hire staff urgently. Submit your job application now

Job Summary (Udrive Careers)

Job TitleCustomer Services Jobs in Dubai | Udrive Careers UAE
Hiring OrganizationUdrive
Job LocationDubai, UAE
Date PostedAug-15-2022
Employment TypeFull Time
Last Date to ApplyAug-25-2022

About Company (Udrive Careers)

Udrive is UAE’s leading pay-per-minute car-sharing service provider. Udrive began its journey 4 years ago to provide commuters with an innovative self-drive mobility solution to bridge the gap in the transportation industry in the MENAT region.  Customer Services Jobs in Dubai | Udrive Careers UAE

Get the Latest Udrive updates & Apply Online now to get hired. Hiring for following vacant position.

1- Customer Services
Full Time
Dubai, UAE

Job Responsibilities:

1- Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service. 
2- Responding to all tickets received through chats, calls, emails, in-person, social media etc based on the SLA set. 
3- Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel supported and valued.  
4- Act as a point of contact between field staff and customers to assist customers in emergency situations 
5- Take ownership of customers issues and follow problems through to resolution  

Job Requirements:

1- Diploma or University Degree in Business, Communications, and Marketing discipline 
2- Should be able to work in Morning, Evening & Night on a rotational basis 
3- Experience in the mobility/Transportation industry/ e-commerce, healthcare, F&B 
4- 2 years of Call centre or customer service experience is preffered

How to Apply for Udrive Jobs?

Click the below apply link to start our job application

Please Note:
1- Only shortlisted candidates will be invited to appear for the test/interview.
2- Incomplete applications/applications received after the due date will not be considered.
3- Candidates should bring original documents at the time of the interview.

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