Airbus UAE is looking to hire following staff.
|Job Title||Customer Support Manager|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
1- Customer Support Manager
Customer Support Manager Jobs in Dubai – Airbus Careers UAE
- Manage customer portfolio, render an efficient service to customer requests and respond to all customer queries within a reasonable time.
- Liaising with the respective stakeholders in Airbus Helicopters France, Deutschland and Customer Centres in order to execute support and services and to build Support & Services offers.
- Acquire a deep knowledge of your customers through regular contacts and trustee relationships.
- Ensure customers fidelity and to be the voice of customers internally.
- Ensuring customers are advised of extensions in the scope of work (additional work/spares) and that customer written acceptance is duly received.
- Ensuring Airbus CRM tool is populated with relevant helicopter and customer information, queries and complaints.
- Responsible for Marketing Airbus Helicopters customer support services.
- Excellent capabilities in Customer relationships.
- Excellent interpersonal skills, negotiation skills and conflict resolution skills
- Displays emotional resilience and the ability to withstand pressure on an on-going basis.
- Plans and organises tasks and work responsibilities to achieve objectives
- Good written and verbal communication skills.
- Knowledge in basic computer tools MS, SAP etc…
- Only shortlisted candidates will be invited to appear for the test or interview.
- Candidates should bring original documents at the time of the interview.
- Click the following apply online link to start your job application.
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Start Your Job Application – Customer Support Manager Jobs – Airbus Careers UAE
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