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Home ยป Helpdesk Operator Job in Riyadh | Latest Serco Jobs KSA 2022

Helpdesk Operator Job in Riyadh | Latest Serco Jobs KSA 2022

Serco is Looking to Hire Following Staff – Helpdesk Operator Job in Riyadh | Latest Serco Jobs KSA 2022

About Serco

Serco Group plc is a British company with headquarters based in Hook, Hampshire, England. Serco primarily derives income as a contractor for the provision of government services, most prominently in the sectors of law & order, health, transport, justice, immigration, defence and citizens services.

Get latest jobs update from Serco & apply online now. Here is the announced open vacancy.

About Role

1- Helpdesk Operator
Full Time
Riyadh,Saudi Arabia

Responsibilities

  • Record tenant/Client and system fault requests on the CAFM system accurately.
  • Assign, generate and schedule job cards for technicians and building managers.
  • Communication with site management and staff relating to calls/emails received.
  • Delivers client service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards.
  • Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties.

Requirements

  • Minimum two (2) years’ experience in office environment using keyboard skills.
  • Technical knowledge of building services operations is an advantage.
  • Well-developed customer service skills.
  • Have understanding in the principles of Quality Assurance and working to procedures.
Job TitleHelpdesk Operator Job in Riyadh | Latest Serco Jobs KSA 2022
Hiring OrganizationSerco
Company’s Websiteserco .com
Jobs LocationRiyadh,Saudi Arabia
Date PostedFeb/17/2022
Employment TypeFull Time
Valid UntilFeb/27/2022
Job Details

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