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Service Agent Job in UAE | Latest Mina Al Arab Resort & Spa Jobs 2022

Mina Al Arab Resort & Spa is Looking to Hire Following Staff – Service Agent Job in UAE | Latest Mina Al Arab Resort & Spa Jobs 2022

About Mina Al Arab Resort & Spa

Island living amongst the Mountains, Desert and Sea, escape to the exquisite landscapes and hospitality of modern Arabia. Situated along the breath-taking shores of the Arabian Sea, InterContinental Ras Al Khaimah Mina Al Arab Resort and Spa awaits with the promise of spectacular adventure, ultimate relaxation and cherished memories that will last a lifetime. Stretching across two peninsulas and a private beach, the 351-room resort features an exclusive collection of rooms, suites and villas.

Get latest jobs update from Mina Al Arab Resort & Spa & apply online now. Here is the open announced vacancy.

About Role

1- Service Agent
Full Time
Dubai, United Arab Emirates

Responsibilities:

  • The Instant Service Agent is responsible for dealing with guest requirements in a courteous, charming and professional sales-orientated manner to both internal and external guests.
  • The agent’s tasks are to provide a prompt and satisfactory resolution to any inquiry, request, and problem or complain from internal and external guests of the hotel.
  • Under the general direction of the Front Office Manager and her/his delegate within the limits of established by InterContinental Hotels Group and local policies and procedures; oversees and directs all aspects of telecommunication services to achieve the highest possible guest satisfaction.
  • To act as the central communication point of contact at the hotel by providing and coordinating rapid responses to all guest requests, inquiries and needs; as well as assigning work orders to appropriate personnel.

Requirements:

  • Ideally, the candidate must possess previous work experience in a Front Office environment in a five star hotel/resort or equivalent.
  • Proficiency in Opera/Fidelio is preferred, is a team player and have strong verbal and communication skills.
  • must be customer oriented and is flexible to work in various shifts.
  • Arabic / Russian language speaker is an advantage.
Job TitleService Agent Job in UAE | Latest Mina Al Arab Resort & Spa Jobs 2022
Hiring OrganizationMina Al Arab Resort & Spa
Company’s Website
Jobs LocationDubai, United Arab Emirates
Date PostedFeb/21/2022
Employment TypeFull Time
Valid UntilMar/03/2022
Job Details

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