Aramex is looking to hire following staff – Service Executive Job in Dubai | Latest Aramex Careers UAE Mar 2022
About Aramex
Aramex is an Emirati multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates. The company was founded by Fadi Ghandour and Bill Kingson in 1982 in Amman, Jordan. It is the first Arab-based company to be listed on the NASDAQ stock exchange.
Get latest jobs update from Aramex & apply online now. Here is the open announced vacancy.
About Role
1- Service Executive
Full Time
Dubai,UAE
Responsibilities
- Focal point for customer’s express and ecommerce shipping requests
- Assist customers on status of their shipment, outstanding shipments or tracking.
- Manage end to end shipment life cycle liaising with all internal and external stakeholders
- Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
- Responsible for all KPIs and SLAs agreed with allocated customers
- Drives solution of customer complaints by solving it directly or assigning tasks to other function
Requirements
- 3-5 years’ experience in the Express or Ecommerce industry
- 2-5 years’ experience of Customer Service preferably handling key business clients
- Good Express product knowledge
- Working knowledge of transportation management systems (TMS)
- Ability to handle challenging situation in a composed manner
- Excellent English Verbal & Written skills
| Job Title | Service Executive Job in Dubai | Latest Aramex Careers UAE Mar 2022 |
| Hiring Organization | Aramex |
| Jobs Location | Dubai,UAE |
| Date Posted | Mar/30/2022 |
| Employment Type | Full Time |
| Valid Until | Apr/10/2022 |