Dubai Parks and Resorts is looking to hire following staff – Guest Services Assistant Job Dubai Parks and Resorts Careers 2022
About Dubai Parks and Resorts
Get latest jobs update from Dubai Parks and Resorts & apply online now. Here is the open announced vacancy.
1- Guest Services Assistant
- To maintain personal contact with guests and act as hotel ambassador to greet and communicating with guest at the lobby
- Totally familiar with room amenities, layout, rate structure, outlets (e.g. operating hours, menu, prices), facilities and services offered in the hotel
- Conversant with the Front Office computer program and its application and operation.
- Reply guest email inquiries within given timeframe
- Giving directions to attractions at LEGOLAND, Dubai Parks and Resorts as well as local tourist spots for entertainment, eatery, shopping and etc.
- To be able to recommend travel arrangements, can help guest make dining reservations.
- Be aware of activities and happenings in-house e.g. entertainment, promotions, conference locations, banquet, parties, etc.
- Maintain the 1 stop shop for all internal calls and enquiries, room assignment and guest email correspondence.
- To be aware of all arrivals and departures especially the VIP guests.
- High school diploma or equivalent experience required
- 1 – 3 years of Hotel front desk or guest relation experience using OPERA PMS or equivalent preferred
- Must be able to speak the English language clearly and any additional language is beneficial
- Provide excellent customer service and maintain a professional demeanor
- Ability to communicate effectively with others both verbally and written
- Must have excellent guest service skills, proven conflict resolution skills, and proven leadership skills to drive initiatives to improve the team and the business
|Job Title||Guest Services Assistant Job Dubai Parks and Resorts Careers 2022|
|Hiring Organization||Dubai Parks and Resorts|
|Jobs Location||Dubai, UAE|
|Employment Type||Full Time|
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Location:Dubai, United Arab Emirates
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