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Guest Services Assistant Job Dubai Parks and Resorts Careers 2022

Dubai Parks and Resorts is looking to hire following staff – Guest Services Assistant Job Dubai Parks and Resorts Careers 2022

About Dubai Parks and Resorts

Dubai Parks and Resorts is the Middle East’s largest integrated leisure and theme park destination located on Sheikh Zayed road in Dubai, United Arab Emirates.

Get latest jobs update from Dubai Parks and Resorts & apply online now. Here is the open announced vacancy.

About Role

1- Guest Services Assistant
Full Time
Dubai, UAE

Responsibilities

  • To maintain personal contact with guests and act as hotel ambassador to greet and communicating with guest at the lobby
  • Totally familiar with room amenities, layout, rate structure, outlets (e.g. operating hours, menu, prices), facilities and services offered in the hotel
  • Conversant with the Front Office computer program and its application and operation.
  • Reply guest email inquiries within given timeframe
  • Giving directions to attractions at LEGOLAND, Dubai Parks and Resorts as well as local tourist spots for entertainment, eatery, shopping and etc.
  • To be able to recommend travel arrangements, can help guest make dining reservations.
  • Be aware of activities and happenings in-house e.g. entertainment, promotions, conference locations, banquet, parties, etc.
  • Maintain the 1 stop shop for all internal calls and enquiries, room assignment and guest email correspondence.
  • To be aware of all arrivals and departures especially the VIP guests.

Requirements

  • High school diploma or equivalent experience required
  • 1 – 3 years of Hotel front desk or guest relation experience using OPERA PMS or equivalent preferred
  • Must be able to speak the English language clearly and any additional language is beneficial
  • Provide excellent customer service and maintain a professional demeanor
  • Ability to communicate effectively with others both verbally and written
  • Must have excellent guest service skills, proven conflict resolution skills, and proven leadership skills to drive initiatives to improve the team and the business
Job TitleGuest Services Assistant Job Dubai Parks and Resorts Careers 2022
Hiring OrganizationDubai Parks and Resorts
Jobs LocationDubai, UAE
Date PostedMar/22/2022
Employment TypeFull Time
Valid UntilMar/31/2022
Job Details

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Location:Dubai, United Arab Emirates

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