ADIB is Looking to Hire Following Staff – Social Media Moderator Job in Dubai | ADIB Careers UAE 2022
Abu Dhabi Islamic Bank PJSC is an Islamic bank based in Abu Dhabi city, in the United Arab Emirates.
Get latest jobs update from ADIB & apply online now. Here is the open announced vacancy.
1- Social Media Moderator
Dubai, United Arab Emirates
- Respond to customer’s queries/ feedback received through Social Media pages in accordance to set and process and guidelines.
- Provide customers with appropriate response basis their queries.
- Escalation of complaints when identified to ensure timely resolution.
- Deliver high quality response/ resolution to customer’s feedback.
- Participate in discussions and knowledge sharing to help in enhancing the knowledge and experience of the team.
- 2+ years’ experience working in Customer Experience/ Service.
- Knowledge of banking laws, policies, procedures and practices.
- Experienced in problem solving and managing customer feedback, with background Contact Center. Customer Service, or complaints environment.
|Job Title||Social Media Moderator Job in Dubai | ADIB Careers UAE 2022|
|Jobs Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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