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Social Media Moderator Job in Dubai | ADIB Careers UAE 2022

ADIB is Looking to Hire Following Staff – Social Media Moderator Job in Dubai | ADIB Careers UAE 2022

About ADIB

Abu Dhabi Islamic Bank PJSC is an Islamic bank based in Abu Dhabi city, in the United Arab Emirates.

Get latest jobs update from ADIB & apply online now. Here is the open announced vacancy.

About Role

1- Social Media Moderator
Full Time
Dubai, United Arab Emirates

Responsibilities:

  • Respond to customer’s queries/ feedback received through Social Media pages in accordance to set and process and guidelines.
  • Provide customers with appropriate response basis their queries.
  • Escalation of complaints when identified to ensure timely resolution.

Requirements:

  • Deliver high quality response/ resolution to customer’s feedback.
  • Participate in discussions and knowledge sharing to help in enhancing the knowledge and experience of the team.
  • 2+ years’ experience working in Customer Experience/ Service.
  • Knowledge of banking laws, policies, procedures and practices.
  • Experienced in problem solving and managing customer feedback, with background Contact Center. Customer Service, or complaints environment.
Job TitleSocial Media Moderator Job in Dubai | ADIB Careers UAE 2022
Hiring OrganizationADIB
Company’s Website
Jobs LocationDubai, United Arab Emirates
Date PostedFeb/23/2022
Employment TypeFull Time
Valid UntilMar/05/2022
Job Details

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Social Media Moderator Job in Dubai | ADIB Careers UAE 2022

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