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Wells Fargo Jobs 2022 | Customer Care Jobs in Dubai UAE

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Job Summary (Wells Fargo Careers)

Job TitleWells Fargo Jobs 2022 | Customer Care Jobs in Dubai UAE
Hiring OrganizationWells Fargo
Job LocationDubai, UAE
Date PostedAug-06-2022
Employment TypeFull Time
Last Date to ApplyAug-16-2022

About Company (Wells Fargo Careers)

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Wells Fargo Jobs 2022 | Customer Care Jobs in Dubai UAE

Get the Latest Wells Fargo job updates & Apply Online now to get hired. Hiring for following vacant position.

1- FIG Customer Care Consultant
Full Time
Dubai, UAE

Job Responsibilities:

1- Effectively partner with other Wells Fargo departments to ensure client issues are addressed and escalated using our case management system in a timely manner  
2- Handle all Payment related escalations from either Clients or internal partners.  This could include Cancellations, Early release, Priority or Rejected payments, BCNR, charges and any other format related issues.   
3- Work with both RM’s and GPS in relation to new Clients. 
4- Monitor daily overdraft reports and rejected transactional payment activity, communicate those to clients and internal partners, monitoring that funds are received and payments executed timely. 
5- Understand and anticipate client needs, proactively identify solutions to inquiries and escalate issues to Senior Management as appropriate.
6- Assist Clients with any Cheque related inquiries, which may include FCS, Cash Letter, Check collections, DTD, High value dollar cheque limits and unpaid items.

Job Requirements:

1- Excellent verbal, written and interpersonal communication skills, with attention to detail
2- Extensive banking experience/working in the financial industry
3- Significant customer facing experience
4- Highly organized, with strong time management skills
5- Strong IT skills and experience in Microsoft Office suite,  as well as navigation of applications and computer systems
6- Working knowledge of Compliance and Risk Management in the banking industry and Wells Fargo’s application of standards.

How to Apply for Wells Fargo Jobs?

Click the below apply link to start our job application

Please Note:
1- Only shortlisted candidates will be invited to appear for the test/interview.
2- Incomplete applications/applications received after the due date will not be considered.
3- Candidates should bring original documents at the time of the interview.

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